Evaluating the Organizational Performance of Higher Education Institutions in Pangasinan

This study was conducted to determine the profile and organizational performance of higher education
institutions (HEIs) in Pangasinan along the aspects of quality and excellence, relevance and
responsiveness, access and equity and efficiency and effectiveness. Performance measures are
typically classified as either absolute or relative---It is absolute when performance is assessed with
respect to some previously defined or ideal feature and relative when compared to a standard
performance or to a comparable aspect of another institution performance. This study made use of
the descriptive research design. The research instrument was answered by 30 administrators, 711
faculty, 469 non-teaching staff and 1,689 students. Statistical tolls such as means, frequency counts,
percentages, t-test for independent samples and Pearson Product Moment Correlation were used in
analyzing the data. Findings shows that majority of the Higher Education Institutions (HEIs) in
Pangasinan were classified as small, young and operating on a small internal operating budget. The
level of performance of the HEIs administrators, faculty, non-teaching staff and students with respect
to all the indicators ranged from “moderately high” to “high”. The performance of HEIs with respect to
quality and excellence, relevance and responsiveness, access and equity was “moderately high” but
”low” along efficiency and effectiveness. The administrators, faculty, non-teaching staff, and students
differ in their performance along quality and excellence, relevance and responsiveness, access and
equity and efficiency and effectiveness. The years of existence of the HEIs is related to the
performance of the administrators, faculty and non-teaching staff. Based on the findings, it is
concluded that the Higher Education Institutions in Pangasinan are performing and attaining the
goals/indicators of quality and excellence, relevance and responsiveness, access and equity, and
efficiently and effectively at a high level, despite their small internal operating budget and being young
in this endeavor. However, there is still room for improving the performance to a higher level along
those indicators. Years of existence of the HEIs as an institution is related with the performance of
HEIs. It is recommended that the HEIs must continuously review and enrich their curricular programs,
implement a purpose-driven staff and faculty development program, and strengthened the Research
and Extension activities by way of the infusion of additional budget and incentives for the faculty
members. Further studies need to be conducted on the performance of HEIs using other variables
such as social and economic benefits derived by the immediate community and the whole province
resulting from the existence of these institutions.